Privacy Policy

Status: June 2026

1. Controller

saluvivo GmbH
Rebbergstrasse 11
8037 Zurich
Switzerland

2. General Information

The protection of your personal data is important to us. We treat your personal data confidentially and in accordance with the applicable data protection regulations of Switzerland (revDSG) and, where applicable, the General Data Protection Regulation (GDPR).

This privacy policy applies to the use of our online shop at www.saluvivo.shop.

3. Collection and Processing of Personal Data

We process personal data to the extent necessary for the provision of our online shop and for the processing of your orders.

In particular, the following data may be processed:

First and last name
Billing and shipping address
Email address
Phone number
Payment information
Order information
IP address
Device and browser information
Communication data

The processing is carried out exclusively to the extent required.

4. Hosting by Shopify

Our online shop is operated via Shopify Inc.

When you visit our shop, Shopify processes technical data to ensure the secure operation of the website. This includes, in particular:

IP address
Browser information
Device information
Access time
Cookies
Log files

Further information can be found at:
https://www.shopify.com/legal/privacy

5. Orders and Customer Account

If you place an order or create a customer account, we process the personal data required for this.

This data is used exclusively for:

Contract processing
Payment processing
Delivery of the order
Customer support
Fulfillment of legal retention obligations

used.

6. Payment Processing

For the execution of payments, the necessary payment data is transmitted to the respective selected payment service provider.

Depending on the chosen payment method, payment service providers such as Shopify Payments, credit card providers, TWINT, PayPal or other payment providers may be used.

The processing is carried out exclusively for payment processing.

7. Shipping

To deliver your order, we pass on the necessary data to the contracted shipping service provider.

This includes in particular:

Name
Shipping address
if applicable, phone number or email address

8. Contact

If you contact us by email or via a contact form, we process your information exclusively to process your request.

9. Newsletter

For sending our newsletter, we use the service Brevo SAS, 7 rue de Madrid, 75008 Paris, France.

If you subscribe to our newsletter, the data you provide will be processed for managing your subscription and for sending information and offers.

The legal basis for this is your consent.

You can unsubscribe from the newsletter at any time via the unsubscribe link in each email or by sending a message to service@saluvivo.shop.

Further information:
https://www.brevo.com/de/legal/privacypolicy/

10. Cookies

Our online shop uses cookies.

These include technically necessary cookies that are required for the operation of the shop, for example for:

Shopping cart
Login
Language settings
Ordering process
Security

Without these cookies, the shop cannot be operated properly.

11. Server Log Files

When you visit our shop, information is automatically collected and stored in server log files.

This includes, in particular:

IP address
Date and time
Browser type
Operating system
Referrer URL
Pages accessed

This data is used exclusively to ensure technical operation and system security.

12. External Links

Our website may contain links to external websites.

We assume no responsibility for the content and data protection policies of these providers.

13. Storage Duration

We store personal data only for as long as it is necessary to fulfill our contractual or legal obligations or if there is a legitimate interest in storing it.

Subsequently, the data will be deleted or anonymized.